inSITE Training & Development, Inc.

inSITE-ful Tips: Do You Dialogue or Monologue?

Communication has become a huge buzzword in training, leadership development, public speaking, and many other business areas. 

Even with thousands of seminars, books, and self-paced programs available in today's business world, monologues are still hogging the limelight.

"I told you what I wanted for this project during last week's meeting.  Why hasn't it been taken care of yet?" 

The speaker may be making four incorrect assumptions. 

1. You will automatically understand my meaning. 
2. You will accept my reasoning.
3. You will want to do what I am asking.
4. You will accomplish what I have requested during the time frame given.

Here is the speaker's communication test.

1. Do you make the monologue statement listed above more than once a week?
2. Have you missed a project deadline during the past month?
3. When you have team meetings and conversations, does your team sit silently or ask few questions?

If you answered yes to at least one question, then you may be conversing in monologues...rather than dialogues. 

Monologue:  One person presenting ideas and information.

Dialogue:  Two or more people sharing ideas and information.  Sharing means you actually give and take information.   

At your next meeting, encourage ideas and questions.  Not sure how to go about getting your team to start working together and sharing ideas?    At inSITE Training & Development, Inc. we have a full range of seminars and programs designed to accelerate your team's skills and productivity.

Government Services

inSITE Training & Development, Inc. holds contracts that all the federal government to procure training services in a streamlined process.  By holding these contract awards, the federal government, and various agencies have determined that inSITE can provide professional services at prices that are fair and reasonable.  Since we have been pre-evaluated, services can be procured quickly through task order contracts.

Government clients include the following:

• Department of the Treasury
• USDA Forest Service
• Federal Trade Commission
• Internal Revenue Service
• Navy Engineering Logistics Office
• Social Security Administration
• Bureau of Engraving and Printing
• National Highway Traffic Safety Commission
• US Department of Energy

Email us today for detailed information and quotes.  You may also call us at (301) 596-7657.

Training

Education With a Purpose

Adding Value to Your Training Dollars

Quality education programs involve more than what happens the day the instructor is teaching.  Unlike most companies, inSITE will provide a customized program that can include pre and post training activities at no additional cost.  We want to make sure that your employees not only learn the material, but are able to apply it back on the job.  inSITE will hlp you get more than a day of training out of a day of training.

Convenience and Continuity

With one phone call to inSITE, you get the benefit of a broad range of expertise and a program of education that can be coordinated and managed from our central office.  We draw on the most qualified instructors/consultants, customize the programs, and can help with marketing courses internally.  Our attention to detail will save you time.

Interested?  Check out our topic links for course information, agendas, and testimonials.

• Communication Skills
• Management and Leadership Development
• Organization Improvement

Coaching

inSITE offers Executive Coaching Services to help executives and managerial staff gain the motivation, feedback, and encouragement that will help them lead your company to success.

The inSITE Training & Development Coaching Process

Check out what makes our six-to-twelve month customized Coaching Programs successful!

• Assessment and Feedback:  clarify expectations
• Program Goals:  design and develop personal plan
• Theory to Application:  coach for improved performance
• Evaluation:  validate outcomes, sustain improved performance

Here's what one participant has to say about our coaching program.

"I felt the coaching sessions were a life changing experience.  They helped me have a greater understanding of myself, my skills, and areas for development that I could apply in both my personal and professional life.  But most of all, they helped me build my self-confidence."

Vice President
financial services firm

Email us today for more information. 

Prefer to discuss your program goals in person?  Just call Susan Porter or Patti Berry today at 301-596-7657. 

 

Retreat Facilitation

Retreats are a special time for teams, departments, or entire companies to get together to strategize, solve problems, or even socialize away from the daily routine in the office. 

It is often important to have someone outside the organization facilitate a session to insure the goals of the meeting are being met.

inSITE's experienced facilitators will help your group:

• Keep discussions upbeat and productive
• Offer creative solutions to road blocks that may occur
• Summarize progress and offer suggestions for next steps

Contact inSITE today for retreat and booking information.

Assessments

The evaluations used by inSITE are an invaluable way to define and illustrate a variety of personal styles, preferences, and approaches to our work and the people around us.

At inSITE, we are certified to administer and interpret many different assessments. 

Call (301-596-7657) or email us today for details.

Consulting

Training is not always the solution. 

Some challenges require a Human Performance Improvement study where an HP Technologist performs an assessment including:

• Interviews
• Focus groups
• Document analysis
• Coaching

  From the initial meeting to the final evaluation, our proect managers and the inSITE team work closely with you and your staff to define, design, implement, and support your projects or development plans.

Instructional Design

We use the ADDIE model of Analysis, Development, Design, Implementation and Evaluation.  The instructional designer conducts a needs analysis with your Subject Matter Experts [SME] to determine relevant content and organizational need.  We also conduct interviews, focus groups, or questionnaires with the targeted audience and their supervisors to determine skill level and interest to ensure the organizational need and learning need are linked.

The courses are then designed using the appropriate learning tools and strategies.  Recognizing that individuals learn differently, a variety of interactive styles and activities will engage participants and enhance retention.  Exercises which provide a clear link back to their job are incorporated as well.